Legal

Privacy Policy

Shrink Software LLC · Grand Rapids, Michigan · Effective Date: March 1, 2026 · Last Updated: March 11, 2026

Shrink Software LLC ("Shrink Software," "we," "us," or "our") operates the Shrink Manager platform and the website located at shrinksoftware.com (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website or use our platform. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

1. Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

This may include your name, email address, phone number, company name, job title, and any message content you submit.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

Platform Usage Data

For customers using the Shrink Manager platform, we collect operational data entered by users including production orders, inventory records, shrink logs, traceability data, and invoicing information. This data is collected on behalf of the customer and subject to any applicable data processing agreements.

2. How We Use Your Information

We use the information we collect to:

We do not sell your personal information to third parties.

3. Legal Basis for Processing (where applicable)

Where applicable law requires a legal basis for processing personal data, we rely on the following:

4. Sharing of Information

We may share your information in the following circumstances:

We do not share customer operational data (production records, traceability logs, financial data) with any third party except as necessary to deliver the Service or as required by law.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Operational and traceability data stored on behalf of customers is retained in accordance with applicable food safety regulations, including FSMA 204 requirements, and any applicable customer data agreements.

Upon termination of a customer account, data is retained for a minimum period required by applicable law before deletion, unless the customer requests earlier deletion where permitted.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls, and regular security reviews.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. You may control cookie settings through your browser. Note that disabling certain cookies may affect the functionality of the website.

We do not currently use third-party advertising cookies or sell browsing data to advertisers.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

To exercise any of these rights, please contact us at [email protected]. We will respond within a reasonable timeframe consistent with applicable law.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the Service after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Shrink Software LLC
Grand Rapids, Michigan
Email: [email protected]
Website: shrinksoftware.com